An Agency or a Freelancer: What to Choose?

Information Technology (IT) is a key driver of how we live, work and do business. On a business level, IT has a wide range of uses, from streamlining manufacturing processes to enabling virtual conferences and to creating business websites and applications. Hence, it is inevitable that every business that wants to have an edge in the interconnected world of today will look to IT solutions to achieve that.

And for most managers and business owners, the question would be whether to go with a tech agency or a freelancer. Both options are viable and can work depending on your requirements and budget. However, while hiring a freelancer to work on your app or website is relatively cheaper, underlying concerns range from the quality of work to availability. Further, freelancers lack formal contracting structures which makes it a pain in the backside to follow through if agreements are breached.

For organizations with clear IT needs, tech agencies happen to be the most convenient solution firstly because big agencies offer comprehensive, organized and process-oriented services. Below is a more detailed breakdown of the pros and cons of agencies vis-a-vis freelancers when it comes to tech projects:



  • Offer Access to More Brain Power

App Design & Development Company typically consist of all types of techies, from developers, programmers to software engineers. As such, when dealing with one, you don’t need to know the nitty-gritty of your project as the entire group will come together to guide you if and when necessary at no additional cost.

  • It’s Easier to Conduct Background Checks on Agencies

Almost every tech agency has an online presence and is registered under a given jurisdiction. This makes it easy for prospective clients to conduct background checks to verify the credibility, or lack thereof, of a given agency. It is also possible to check out IT company online reviews from past clients and potentially safeguard your money.

  • Experience

Agencies, on the basis of having a number of experts on their payroll, possess more in-house experience than most freelancers. When working with an agency, you are assured of high-quality project execution. Agencies also have better customer service, based off competitive experience, which is always welcome.

  • Low Risk

As agencies often consist of several members, each dealing with a different aspect of the project, the risks of project delays or cancelation are very low. Each person will execute the process they are most knowledgeable in and leave the other parts to the next person without wasting any time.


  • Agencies are Expensive to Work With

Since more than one person will be working on your project and in addition to the fact that the agency needs to make a profit, you might find it quite expensive to contract an agency.

  • Formalities May Be Time Consuming

Hiring an agency involves meetings with representatives and signing of contracts, among other formalities, which could affect the project deadlines.





  • Lower Costs

Freelancers often work individually, plus have minimal recurring expenses, which translates to lower service costs.

  • Fast

Hiring a freelancer is often a matter of reaching out to them and agreeing on the price, processes and preferred outcomes and it’s game on. No time-consuming meetings or tiresome contracts are necessary.


  • Higher Risks

Some freelancers are not straightforward with their experience levels which translates to a higher risk of project delays and or imperfect outcomes.

  • Unknown Waters

Freelancers are fundamentally unknown entities and depending on where you meet them; you may not have a way to verify their credibility or check reviews about them. Consequently, you’ll be entrusting your project with someone who is untested and could potentially ruin it.

Definitely, it is necessary to count the cost accurately before starting any new cooperation. Which option would you choose: working with a freelancer or an agency solely depends on your personal preferences and business project’s requirements.